Shipping Policy
Thank you for choosing Mud Hawgz Off-Road! This shipping policy outlines the details regarding shipping and delivery of our products to customers within the United Kingdom.
Processing Time:
- After receiving your order, we will process it within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods:
- We offer standard shipping for all orders within the United Kingdom.
- We partner with reliable shipping carriers to ensure timely and secure delivery of your products.
Shipping Rates:
- Shipping rates are calculated based on the weight, size, and destination of your order.
- The shipping costs will be displayed at checkout before you finalize your purchase.
Delivery Time:
- Delivery times may vary depending on the destination and availability of the product.
- Generally, you can expect your order to be delivered within 3-5 business days after it has been processed.
- Please note that unforeseen circumstances, such as extreme weather conditions or public holidays, may cause delays beyond our control.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing a tracking number.
- You can use this tracking number to monitor the progress of your shipment on our website or with the respective shipping carrier.
International Shipping:
- At this time, we only offer shipping within the United Kingdom. We do not ship internationally.
Shipping Address:
- Please ensure that you provide us with the correct and complete shipping address at the time of placing your order.
- We are not responsible for any delays or additional costs incurred due to incorrect or incomplete address information provided by the customer.
Damaged or Lost Shipments:
- In the unlikely event that your order is damaged or lost during transit, please contact our customer support team as soon as possible.
- We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
Returns and Exchanges:
- For information regarding our returns and exchanges policy, please refer to our dedicated Returns Policy page on our website.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide the best possible shopping experience at Mud Hawgz Off-Road Uk